Client Concerns/Complaints
Our goal is to always provide you with a consistent level of service. If for any reason you are dissatisfied with our service or the service provided by one of our healthcare professionals, we encourage you to contact the local manager to discuss the issue. Elevae Parnters, LLC has processes in place to resolve customer complaints in an effective and efficient manner. If the resolution does not meet your expectation, we encourage you to call the Elevae Partners, LLC corporate office at (801) 930-9455. A corporate representative will work with you to resolve your concern. Any individual or organization that has a concern about the quality and safety of patient care delivered by Elevae Partners, LLC healthcare professionals, which has not been addressed by Elevae Partners, LLC management, is encouraged to contact the Joint Commission atΒ www.jointcommission.orgΒ or by calling the Office of Quality Monitoring at (630) 792-5636. Elevae Partners, LLC demonstrates this commitment by taking no retaliatory or disciplinary action against providers when they do report safety or quality of care concerns to the Joint Commission.